Privacy Policy

Effective Date: January 1, 2026
Last Updated: June 26, 2026

Flor de Damas Coffee (“Flor de Damas,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit flordedamas.com, purchase our products, sign up for emails, enter giveaways, or interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Account login information, if you create an account
• Giveaway entry information
• Customer service messages or inquiries
• Marketing preferences

Payment information

Payments are processed through Shopify and third-party payment providers. We do not directly store your full credit card number or complete payment credentials.

Information collected automatically

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Pages viewed
• Links clicked
• Referring website
• Approximate location
• Shopping activity on our website
• Cookie and tracking data

Information from third parties

We may receive information from service providers such as Shopify, payment processors, shipping providers, analytics tools, advertising platforms, email marketing platforms, and fraud prevention tools.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Ship products
• Provide customer support
• Send order confirmations and shipping updates
• Manage subscriptions, if applicable
• Administer giveaways, promotions, and contests
• Send marketing emails if you subscribe or otherwise agree
• Improve our website, products, and customer experience
• Personalize website content and advertising
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal, tax, and accounting obligations
• Enforce our policies and terms

3. Email Marketing

If you sign up for our email list, enter a promotion, or otherwise agree to receive marketing, we may send you emails about Flor de Damas Coffee, product updates, promotions, subscriptions, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at flordedamascoffee@gmail.com.

Marketing email consent is not required to make a purchase or enter a giveaway unless clearly stated as optional.

4. Giveaways and Promotions

If you enter a Flor de Damas Coffee giveaway or promotion, we may collect information such as your name, email address, state of residence, age eligibility confirmation, and any other information required to administer the promotion.

We use this information to:

• Confirm eligibility
• Manage entries
• Select and contact winners
• Deliver prizes
• Comply with legal requirements
• Announce winners where permitted by law

If marketing consent is offered during a giveaway, it will be optional unless otherwise clearly stated.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website traffic, improve performance, measure marketing campaigns, and show relevant ads.

These technologies may be used by us or by third-party partners, including Shopify, analytics providers, email platforms, and advertising platforms.

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. How We Share Information

We may share personal information with trusted third parties that help us operate our business, including:

• Shopify and e-commerce service providers
• Payment processors
• Shipping and delivery providers
• Email and marketing platforms
• Analytics providers
• Advertising platforms
• Customer support tools
• Fraud prevention providers
• Legal, tax, accounting, or business advisors
• Government authorities when required by law

We do not sell personal information for money.

However, some privacy laws may define certain advertising, analytics, or tracking activities as a “sale,” “sharing,” or “targeted advertising.” You may opt out through our opt-out page.

7. Your Privacy Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we collect about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of certain uses of personal information for targeted advertising
• Opt out of the “sale” or “sharing” of personal information, as defined by applicable law
• Limit the use of sensitive personal information, where applicable
• Appeal certain privacy request decisions, where required by law
• Not be discriminated against for exercising your privacy rights

To submit a privacy request, contact us at:

Email: flordedamascoffee@gmail.com
Opt-out page

We may need to verify your identity before completing your request.

8. California Privacy Notice

This section applies to California residents.

In the past 12 months, we may have collected the following categories of personal information:

We collect this information from you, your device, our website, Shopify, payment processors, shipping providers, analytics tools, and advertising partners.

We use this information for the business and commercial purposes described in this Privacy Policy, including order fulfillment, customer service, marketing, analytics, fraud prevention, legal compliance, and website improvement.

We may disclose personal information to service providers, contractors, and business partners, including Shopify, payment processors, shipping providers, marketing platforms, analytics providers, advertising platforms, and professional advisors.

We do not knowingly sell personal information for money. Some advertising or analytics activities may be considered “selling” or “sharing” under California law. California residents may opt out here.

9. Sensitive Personal Information

We do not intentionally collect sensitive personal information unless necessary to process a transaction, comply with law, prevent fraud, or provide requested services.

We do not use sensitive personal information to infer characteristics about you.

10. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, marketing, tax records, legal compliance, fraud prevention, and dispute resolution.

When personal information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

11. Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

However, no website, platform, or online transmission is completely secure. We cannot guarantee absolute security of your information.

12. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take steps to delete it.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review their privacy policies before providing personal information.

14. International Users

Flor de Damas Coffee is based in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

Flor de Damas Coffee
Novato, California
Email: flordedamascoffee@gmail.com
Website: flordedamas.com